At Maintracts, we know how stressful it can be when your boiler suddenly stops working, especially in the middle of a chilly London evening. That’s why we’ve created this detailed, easy-to-follow guide to help you understand Heat Line boiler error codes, what they mean, and what actions you can take. Whether you're troubleshooting an annoying F22 fault or dealing with a sensor malfunction, this blog will walk you through it all, clearly and confidently.
We’ve worked with thousands of homes and businesses across London since 1974, and boiler issues are something we handle every single day. Our expert heating engineers are fully trained in Heat Line boilers and ready to help when you need us.
Need immediate help? Call us today on 020 8682 2244 or email us at info@maintracts.co.uk.
If your boiler’s displaying unfamiliar codes, don’t panic. Maintracts’ expert engineers are only a phone call away to diagnose, repair, and restore your heating quickly and reliably.
What Are Heat Line Boiler Error Codes?
Heat Line fault codes are diagnostic messages displayed on your boiler's screen to alert you to a fault or malfunction. These codes help pinpoint issues such as a flow temperature sensor fault, gas valve motor failure, or even low system pressure alerts. Each code has a specific meaning and solution, ranging from minor resets to the need for professional repairs.
By understanding what these codes mean, you’ll know when it’s a simple fix or when it’s time to contact a Gas Safe registered engineer like us.
Heat Line Boiler Fault List – Common Codes Decoded
Here’s a helpful Heat Line boiler fault list to guide you through some of the most frequent issues:
1. F00 / F01 – Flow or Return Sensor Fault
This error suggests a flow sensor or return sensor malfunction. It could be a faulty sensor, a poor connection, or a break in the wiring. We can replace faulty sensors and test wiring to restore regular operation.
2. F20 – Boiler Overheat Fault
An F20 code points to boiler overheat detection. This happens if the system temperature rises too high, often due to a pump isolating valve fault or circulation issue. It’s crucial to turn off the boiler and call an engineer right away.
3. F22 – Low Water Pressure
A common issue indicates low system pressure. You may need to repressurise the boiler by adding water through the filling loop. If this doesn’t help, there might be a leak or a faulty pressure sensor.
Want to learn more about this? We’ve also created guides on Glow-Worm boiler error codes and Ideal Logic boiler fault codes for additional support.
4. F24 – Pump Failure or Air Lock
This means poor water circulation, potentially due to a blocked condensate pump, airlock, or pump failure. In such cases, components may need replacing.
5. F26 – Gas Valve Motor Failure
This fault indicates an issue with the gas valve operation—either it's stuck or faulty. Don’t try to fix this yourself; it involves handling gas, and only certified engineers should carry out the repair.
6. F27 – Flame Detection Fault
When your boiler can’t confirm flame presence after ignition, it flags an F27 flame detection issue. Possible causes include a faulty igniter electrode, gas supply issues, or a blocked flue.
7. F28 – Ignition Fault
This means your boiler failed to ignite. It could stem from ignition sequence failure, a problem with the main control board, or gas supply problems. Our engineers can test components and restore functionality.
8. F32 – Fan or Air Pressure Switch Error
The air pressure switch ensures that combustion gases are safely expelled. If this fails, it causes an F32 error. It might also point to a faulty fan or blockages in the flue system.
9. F70 – eBus Fault or Interface Error
This fault usually involves communication errors between the boiler's eBus control system and internal components like the main control board.
10. F76 – Thermal Fuse Triggered
When the boiler's thermal fuse trips, it usually signals that the heat exchanger has overheated. This is a safety-critical fault and requires professional inspection and replacement.
11. F86 – Underfloor Heating Error
Some Heat Line models support underfloor heating, and F86 can indicate issues in that zone—possibly linked to sensor calibration or circulation errors.
Heat Line Boiler Troubleshooting Tips
Before calling us, you can try a few basic checks:
- Check the pressure: If the pressure is below 1 bar, top it up to 1.5 bar using the filling loop.
- Reset the boiler: Some faults may clear after a reset (check your manual for steps).
- Check gas and power: Ensure the gas supply and electricity are on.
- Bleed radiators: Air in the system can cause circulation issues.
However, never attempt to repair internal components yourself. For faults involving gas valves, sensors, or the igniter electrode, it’s vital to call a qualified heating engineer.
If you're also dealing with other brands, we’ve created helpful guides for Baxi boiler error codes, Ariston boiler error codes, and Biasi boiler fault codes.
When To Call Maintracts For Boiler Repairs
You should call us if:
- The same fault keeps reappearing.
- You hear unusual noises.
- The boiler switches off frequently.
- There's no hot water or heating.
You see error codes related to gas valve motor failure, flow temperature sensor faults, or eBus system errors.
We offer professional boiler repair in London with rapid response times, transparent pricing, and no hidden fees.
FAQs – Heat Line Boiler Error Codes in London
What does error code F22 mean on a Heat Line boiler?
F22 means low system pressure alert. Repressurise the boiler using the filling loop. If it continues, there might be a leak or faulty pressure sensor.
How can I fix an F28 ignition fault on Heat Line boilers?
Reset the boiler and check the gas supply. If it persists, contact us to inspect the ignition sequence and gas valve.
What should I do if my Heat Line boiler shows F32?
F32 suggests issues with the air pressure switch or fan. It requires professional repair.
How do I resolve flow vs return temperature sensor faults (F00/F01)?
Check for wiring issues or damaged flow and return sensors. We can replace faulty components if needed.
What causes an F20 overheating fault in Heat Line boilers?
Often caused by poor circulation, a failed pump, or a closed pump isolating valve.
How do I add water to fix a low-pressure F22 fault?
Locate your filling loop, turn the valve, and increase pressure to 1.5 bar. If unsure, contact our team.
What’s the difference between the F26 gas valve motor and the F27 flame detection faults?
F26 involves gas valve motor failure. F27 relates to the flame detection issue after ignition.
Can I reset my Heat Line boiler after an F70 interface error?
Yes, you can reset it—but if the fault returns, we’ll need to inspect the main control board and eBus system.
When should I call an engineer for F76 thermal fuse faults?
Immediately. This fault suggests overheating in the heat exchanger—a serious issue needing urgent attention.
Does Heat Line make error codes for underfloor heating (F86)?
Yes, F86 is specific to underfloor heating circuits and usually relates to circulation faults or incorrect settings.
Need Help With Your Heat Line Boiler?
We understand the urgency of boiler problems. That’s why at Maintracts, we offer fast, reliable, and affordable boiler repairs across London. Whether it's a sensor issue, gas valve error, or ignition fault, our team will restore your heating system safely and efficiently. Ready to get your boiler back on track? Call us on 020 8682 2244 or email us at info@maintracts.co.uk for the best help!